Complaints and feedback

We don't see complaints as nags, we see them as golden nuggets. They're a chance to understand what's not sparkling clean in your experience, and how we can make things shine even brighter.

Here's what you can expect when you reach out with a concern:

• Swift Action: We'll jump on it faster than you can say "cleaning catastrophe." No waiting around for a reply!
• Genuine Care: We'll take your feedback seriously, putting ourselves in your shoes to truly understand the issue.
• Empathy All Around: We get it – things happen. We'll approach the situation with understanding and a listening ear.
• A Sincere "Sorry": We'll own up to any mistakes and offer a heartfelt apology.

Because after all, your satisfaction is our ultimate cleaning goal!